Use Donor Stewardship to Maintain Your Audience and Grow Their Support
June 17, 2026 11:00 am

It is easier and less expensive to retain an existing donor than to seek out and convert a brand new one. The best way to properly care for and feed your donors is by creating and maintaining a robust donor stewardship program. Donor stewardship isn’t just for major donors—take steps to help every donor feel the love.

You’ll learn how to:

  • Boost Donor Retention
  • Know what could be driving donors away
  • Tell the kinds of stories that connect with donors
  • Make the new donor welcome email series you need
  • Know the key points in a sharp donor stewardship plan
  • Say thank you so your donors feel the love

About the Presenter

Kiersten Hill, Director of Nonprofit Solutions

Meet Kiersten Hill, the driving force behind Firespring’s nonprofit solutions and an inspiration to organizations nationwide. With nearly two decades of dedicated service in nonprofit management and fundraising, she has raised over $20 million to strengthen Nebraska’s nonprofit sector.

At Firespring, Kiersten enables organizations, their leaders and boards of directors to achieve their mission through education and empowerment. A dynamic thought leader and speaker, she captivates audiences with her expertise on marketing, fundraising, board development and organizational transformation. As a certified StoryBrand Guide, Kiersten has unlocked the power of storytelling, guiding nonprofits to craft compelling narratives that resonate deeply with their audiences. In the past year alone, she has presented with energy, authenticity and relatability at nearly 100 webinars and nonprofit conferences—her insights sparking inspiration and change.